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TEXT 1<\/strong><\/p>\n\n

There\u2019s always something that\u2019s not going so well. There are always two or more colleagues who don\u2019t ____. Someone might be ____ of someone else\u2019s salary, reputation or responsibilities. And there may even be team members who ____ or sabotage others behind their backs \u2014 and sometimes openly. Constellations such as these will almost certainly ____ to personal conflict if not managed wisely.<\/p>\n\n

TEXT 2<\/strong><\/p>\n\n

This exercise works best when there are only two people involved \u2014 also, both parties must agree to ____ their conflict openly, in front of the group. Be aware that the exercise requires a certain level of trust within the team. Establishing a(n) ____ in which all participants feel safe and taken care of is key. You might consider ____ the exercise in a multi-day ____, for example, during which you reserve some time to work on team-related issues and build trust.<\/p>\n\n

TEXT 3<\/strong><\/p>\n\n

Let each party make their ____. Any representatives must have a ____ understanding of what it\u2019s all about. Questions that might help in the briefing process include \u201cHow does this conflict usually start?\u201d, \u201cHow do you feel?\u201d and \u201cWhat do you want?\u201d Then, the process can begin. Ask what usually ____ the conflict. It\u2019s usually something that somebody says (or said). If the people can\u2019t remember exactly, ask them how they would start a conflict ____ with the other person.<\/p>\n"},"overallFeedback":[{"from":0,"to":100}],"behaviour":{"mode":"selection","selectAlternatives":"alternatives","selectAlternativeRestriction":5,"spellingErrorBehaviour":"mistake","caseSensitive":false,"autoCheck":false,"enableSolutionsButton":true,"showSolutionsRequiresInput":false,"enableRetry":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false},"showSolutions":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","checkAnswer":"\u00dcberpr\u00fcfen","submitAnswer":"\u00dcbermitteln","notFilledOut":"Bitte f\u00fclle alle L\u00fccken aus, um die L\u00f6sung ansehen zu k\u00f6nnen","tipLabel":"Tipp","spellingMistakeWarning":"\u00dcberpr\u00fcfen Sie die Rechtschreibung","scoreBarLabel":"Du hast :num von :total Punkten erreicht","confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}}

1. Conflicting interests

1. Conflicting interests

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